P1 Broadband Review
I am curretly using P1 as my primary broadband provider at home. This isn’t a review, but rather a rant on one particular issue with P1 broadband.
For the most part, P1 is OK. During the first week of using their service, it wickedly fast. For 1.2 Mbps package, I can consistantly hit 900 kbps. On international sites, speed of 500-700 kbps is not uncommon. But obviously as more as more people are signing up, I rarely see the 900 kbps nowadays, with 600-ish being a norm. These figure, isn’t bad at all, ad is comparable to StreamyX on a good day. All and all, it does edge StreamyX slightly.
Now, the bad news. For some reason, P1 seems to enjoy a late night detour. Almost every night, the service will go down at some wee hours in the morning, typically 15 to 30 minutes, sometimes up to an hour and even a few times a day. The excuse given is ‘maintenence mode’, which is acceptable if it was done on a monthly, or even a weekly basis, but come on, this is becoming a daily occurace. P1 might think that no one uses the internet at night and it is ok to disrupt the service, but imagine is TNB uses the same logic. Hey, at 3 am, most people are asleep right ?, lets cut off the electricity for a while, no one will notice.
My worry is that, there is no sign of this getting any better and P1 seems to take it for granted that no one complaint. So, here I am now. For those thinking of signing up with P1 and work late at night, be prepare to have your chat with your business partner across the globe to be cut short.
User: I can get connected.
P1: Account number, switch off/on, change IP, turn off firewall…….ping ping and see….
User: Done all monkey tricks. Still no connection.
P1: We are upgrading your station. Here is a Toto number for you – 12345.
User: I am annoyed. When can you restore? Everyday call and email you! I want to Poting P1.
P1: I dun know la! I give you NEXT month free access.
The above repeats every time you call. That’s P1!
hwang
October 28, 2009 at 11:03 pm